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Why Choose SERVPRO - See what our Customers say!
8/24/2020 (Permalink)
Nothing makes us happier than hearing how happy we make you!
Typically when you are calling SERVPRO of Kingston, Pittston City and Wyoming County, you are already experiencing a stressful situation. Water, Fire and Mold damage are not simple things for home or business owners to deal with. Our goal is to make an already difficult situation as stress free as possible. Our technicians will treat your home, business and belongings with care to ensure you are happy with the restoration process from start to finish.
Below is a testimonial from a recent customer after completing services at his family home:
"One of, if not the best, contractors we have ever had the pleasure of working with. We found ourselves in a bad situation after a basement contractor didn’t properly contain their mess and were left with a house FULL of toxic cement dust which made it uninhabitable. I cannot convey how bad the mess was, it was everywhere – in cabinets, closets, on every wall and ceiling, even in the coffee maker! We genuinely were not sure the house could ever be fully cleaned to its previous condition.
After calling and speaking with John at SERVPRO – Clint quickly came out to conduct an incredibly detailed estimate. John and Clint were incredibly helpful while working with both us and the basement contractor to make our home safe and clean again.
Clint showed up with his crew and over the course of 2 days, using 2 large vans full of equipment including air scrubbers, HEPA vacuums, a myriad of cleaning solutions, brushes, mops, etc proceeded to vacuum every single surface. Linens and window treatments were bagged and labeled as to their room location and then every surface was hand washed with appropriate cleaners. Wood surfaces were cleaned with a special wood oil soap and trust me – their attention to detail in using the right methods and products made a huge difference in the end result.
An example - our home has a large cathedral area with exposed beams and a lot of wood grain. Clint was able to fully clean the 2 story vaulted ceiling and beams, even detailing the fan (2 stories up) which had been caked with cement dust. In the kitchen, every piece of cookware, glassware, etc in the kitchen was properly cleaned.
We have been more impressed by Clint and his crew than we could possibly describe. Not only were they incredibly professional and respectful in their cleaning methods and treatment of our belongings, but they were perfect gentlemen and wonderfully nice people.
Having strangers come into your home and go through literally EVERY belonging in it, can be stressful – but Clint and his crew turned a tough situation with months of anxiety and stress, into a wonderful experience and brought our situation to very happy resolution.
To John, Clint and his crew – we cannot thank you enough for restoring our home to its former glory (and level of cleanliness!). To anyone looking for a serious cleaning service – look no further. This company is the tops!" - Matt S. in Benton, PA