What our NEPA Customers are saying

12/10/2020 (Permalink)

Hear what our customers are saying.

SERVPRO of Kingston, Pittston City and Wyoming County opened in 2016 by Franchise owner John Lazo. Located in Northeastern Pennsylvania the franchise operates from our Kingston, PA office. Our franchise goal is to provide the best customer service to our customers in the restoration industry. Raised in Northeastern Pennsylvania, John prides himself on a work ethic handed down from his family. NEPA has a reputation of hard working people and what better area to operate a business where we set the standard for excellence. Our franchise has continued to grow every year from day 1 and we look forward to continuing to serving you for your residential or commercial needs. 

Below are a few testimonials from our commercial and residential clients following working with SERVPRO of Kingston, Pittston City and Wyoming County. 

"I had a serious problem with mold in the crawl space under a section of my house. I called SERVPRO of Kingston to inspect the area and contracted with them to remove the damaged insulation and perform mold remediation procedures. Although my problem was not an emergency, the SERVPRO team responded quickly, and, from the moment I called to the end of the project, I was treated with the utmost respect and courtesy, and the work was carried out in a professional and efficient manner. Everyone at SERVPRO of Kingston, from the owner to the office staff and technicians, was personable, helpful, and professional. What a team! I recommend the business most highly and without reservation."

— Ellen G. in Hunlock Creek, PA 

"We needed to have our facility cleaned prior to reopening from COVID. I was on a very short timeframe. They accommodated my limited timeframes and worked to get the job completed quickly and efficiently. John was honest about services he didn’t think we would need and what he thought would benefit us. When the day came for the disinfecting process they were respectful of staff and made every effort to not be intrusive."

— Marbee S. in Wilkes-Barre, PA 

"SERVPRO is our go-to clean up and restoration service provider, always!! They are very responsive and attentive to our immediate needs, no matter what time of day I call them. Their team is very knowledgeable and hard working; I recommend them whenever I can to our sister properties."

— Amy G. in Edwardsville, PA

"Highly recommend SERVPRO of Kingston, Pittston City and Wyoming County to anyone dealing with water damage. Highly skilled and knowledgeable employees who kept me informed and calm through the entire process of cleaning up my home."

— Elizabeth D. in Kingston, PA 

We love hearing feedback from our customers, and it keeps us going every day. To make an already difficult situation a little less stressful is always our goal. Here to Help.